Match Trader Support

Match Trader is a rapidly growing trading platform that is gaining significant traction among FX and CFD brokers looking for a modern, web-based alternative to traditional desktop platforms. With its intuitive interface, powerful back-end administration tools, and growing ecosystem of integrations, Match Trader offers brokers a compelling proposition – but like any trading platform, it requires expert configuration and ongoing management to deliver its full potential. At Broktinger, we provide comprehensive Match Trader setup and management services backed by deep experience across all major trading platforms.

Whether you are launching a new Match Trader brokerage, migrating from another platform, or looking to optimise your existing Match Trader setup, our team of trading platform specialists is ready to help.

Match Trader Initial Setup

A correctly configured Match Trader environment is critical to the success of your brokerage. Our initial setup service ensures your platform is built from the ground up with all instruments, account structures, execution rules, and integrations configured correctly – ready to onboard clients and handle live trading from day one.

Initial configuration of symbols, groups, and account settings for a smooth launch
Execution rules setup including order types, slippage, and routing configuration
Pricing feed integration and testing
Liquidity provider connection and symbol mapping
Account leverage and margin configuration
Market holidays and trading session setup
Full go-live testing and verification before client onboarding

Match Trader Regular Setup and Ongoing Configuration

Maintaining an accurate and up-to-date Match Trader platform requires regular configuration work across swap rates, trading sessions, margin requirements, and more. Our Regular Setup service handles all of these recurring tasks on your behalf, ensuring your platform remains accurate and compliant at all times.

Weekly swap rate updates – ensuring all instruments reflect accurate swap values at all times
Monthly holiday schedule management – pre-configuring trading restrictions for upcoming market holidays
Periodic margin adjustments – maintaining accurate margin requirements across your full instrument range
Trading session configuration – ensuring all sessions are correctly set up across all symbols
Daylight Saving Time adjustments – seamlessly managing time changes twice per year
New symbol and group onboarding – adding any new instrument or account group your business requires
Custom recurring tasks – handling any additional configuration your platform requires on a regular basis

Match Trader Monitoring and Maintenance

Live trading environments require constant attention. Our monitoring and maintenance service keeps your Match Trader platform running smoothly during all market hours, with our team watching your operations proactively and resolving issues before they impact your clients.

Continuous monitoring of platform performance and stability
Real-time screening of pricing and execution quality
Investigation of execution issues including slippage, delays, and pricing discrepancies
On-demand configuration updates for symbols, groups, and account settings
Monitoring of client account activity for suspicious trades and abusive strategies
Platform reporting and analysis on demand
24/5 chat and email support

Match Trader Full Revision and Optimisation

If your Match Trader platform has been running for some time without a comprehensive review, there is a strong chance that configuration drift, accumulated errors, or suboptimal settings are affecting your performance. Our Full Revision and Optimisation service provides a thorough end-to-end audit of your existing setup and implements the improvements your platform needs.

Comprehensive assessment of your current platform configuration
Identification of misconfigurations, errors, and optimisation opportunities
Tailored recommendations with clear business benefits
Implementation of improvements and integrations based on your needs
Performance testing and verification after all changes
Ongoing monitoring and follow-up review to ensure continued efficiency

Why Brokers Choose Broktinger for Match Trader Services

Multi-platform expertise. Our team has extensive experience across all major trading platforms including MetaTrader 4, MetaTrader 5, cTrader, and Match Trader. This breadth of knowledge means we understand how Match Trader compares to other platforms and how to configure it to its full potential.

Unified platform management. Many brokers run Match Trader alongside other platforms. Broktinger can manage all your trading infrastructure from a single trusted partner – eliminating the complexity of coordinating multiple service providers.

Proactive monitoring. We watch your platform continuously during market hours and act immediately when issues arise – before they become client complaints or financial events.

15+ years of trading platform experience. While Match Trader is a newer platform, our team’s deep expertise in trading platform operations translates directly. We apply the same rigorous standards and proven processes that have served brokers across all major platforms for over 15 years.

24/5 support. Our team is available via chat and email throughout all major trading sessions, five days a week.

Frequently Asked Questions

What is Match Trader?

Match Trader is a modern, web-based trading platform developed by Match-Trade Technologies. It offers brokers a fully branded, multi-device trading environment with advanced order management, integrated back-office tools, and a growing range of liquidity and CRM integrations. It is increasingly popular among brokers looking for a flexible, modern alternative to MetaTrader.

Can you help us migrate from MetaTrader or cTrader to Match Trader?

Yes. We have experience managing platform transitions and can assist with the migration process – from initial Match Trader setup and configuration through to parallel running and final cutover. We also continue to support your existing MetaTrader or cTrader platform during the transition period.

Can you manage Match Trader alongside our other platforms?

Absolutely. Many brokers run multiple platforms simultaneously to serve different client segments. We provide unified management across Match Trader, MetaTrader, and cTrader – giving you a single point of contact for all your trading infrastructure.

Do you provide risk management for Match Trader brokers?

Yes. Our Risk Management service covers Match Trader environments, including exposure monitoring, toxic flow detection, and risk parameter optimisation.

How long does a Match Trader initial setup take?

A standard initial setup typically takes one to two weeks depending on the complexity of your instrument offering, liquidity provider integrations, and account structure requirements. We work to your timeline and conduct thorough testing before going live.

Broktinger offers a range of tools that complement our MatchTrader Support service – helping your team track performance and automate key operational tasks:

Spread Report – analyse average spreads by instrument and trading session directly from your platform data
Revenue Report – track broker performance, client activity and live exposure across your trading environment
Dividend Allocator – automate dividend distribution for equity CFD instruments on your platform

Our MatchTrader Support service works seamlessly alongside these complementary services:

Dealing Desk – outsource your day-to-day dealing and brokerage operations to our experienced team
Risk Management – monitor exposure, detect toxic flow and protect your brokerage
Liquidity Bridge Support – expert setup and management of your execution bridge
MetaTrader Support – if you also run MT4 or MT5 alongside MatchTrader, our team manages both
cTrader Support – if you also run cTrader alongside MatchTrader, our team manages both

Get Started with Match Trader Services

Whether you are launching a new Match Trader platform, optimising an existing setup, or managing a multi-platform brokerage, Broktinger’s trading platform specialists are ready to help. Book a free consultation today and let us show you how we can keep your Match Trader environment running at its best.