1. Introduction
Broktinger Ltd. (hereinafter referred to as the “Company”, “we”, “us” or any derivative thereof) is committed to protecting the privacy and security of your personal data. This Privacy Policy (“Policy”) explains how we collect, use, store, and protect your information in accordance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”). For the purposes of this Policy, “personal information” or “personal data” refers to any information relating to an identified or identifiable individual.

By using our products or services, you acknowledge that you have read and understood this Policy and consent to the use of your personal data as described herein.

2. Personal Information We Collect
When applying for our services or purchasing our products, we may collect personal data such as your name, nationality, date of birth, residential and mailing addresses, telephone number, email address, and other relevant information.

We may also gather technical data from your device, including IP address, geographic location, browser type and version, operating system, and usage data related to your interactions with our website.

In the event of online transactions, we may collect certain payment-related information directly or through a secure third-party payment processor.

We do not intentionally collect special categories of personal data (such as health, biometric, or criminal records), unless explicitly required and subject to your prior consent.

3. Legal Basis for Processing Personal Data
We only process your personal data when a lawful basis under Article 6 of the GDPR applies. These may include:

• The processing is necessary for the performance of a contract.
• You have given explicit consent for one or more specific purposes.
• We are required to comply with a legal obligation.
• The processing is necessary to protect your vital interests or those of another person.
• The processing is necessary for the performance of a task carried out in the public interest.
• We have a legitimate interest in processing your data, provided this interest does not override your fundamental rights and freedoms.

4. How We Use Your Personal Information
We use the personal data we collect for the following purposes:

• To deliver the services or products you have requested.
• To process transactions and manage billing information.
• To provide customer support and handle inquiries or complaints.
• To prevent fraud or unlawful activity.
• To comply with applicable laws and regulations.
• To send service-related notifications, such as changes to our terms or policies.
• To send marketing emails or newsletters, where legally permitted or with your explicit consent.
• To request feedback on services or transactions.
• To conduct internal audits, data analysis, and service improvement.
• To compile anonymized statistics for analytical purposes.

To maintain service quality, we may monitor communications with you, including emails and calls. Any recordings or correspondence may be retained solely for the purposes described in this Policy.

5. Use of Cookies
Our website uses cookies to authenticate users, retain session information, and improve your experience by remembering preferences and tracking usage. Cookies are small text files stored on your device. You can control or disable cookies through your browser settings; however, doing so may affect website functionality.

You will find detailed information about all cookies under each consent category below.

The cookies that are categorized as “Necessary” are stored on your browser as they are essential for enabling the basic functionalities of the Site. We also use third-party cookies that help us analyze how you use this website and store your preferences. These cookies will only be stored in your browser with your prior consent.

●Necessary cookies
Necessary cookies are cookies that are essential for a website to function correctly. They required to enable the basic features of this site. These cookies do not store any personally identifiable data.

●Analytics cookies
Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics such as the number of visitors, bounce rate, traffic source, etc.

Our Site uses third-party tracking technologies (such as Data Analytics Services (Google Analytics) and Performance Monitoring Tools (like web beacons, widgets and pixels) to gather statistical information when you interact with our Site. Such third-party tracking technologies assist with basic site functions, maintain the security of our Site and provide technical diagnostic and analysis tools.

Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Site.

6. Disclosing Personal Information
We do not share your personal data with third parties without your explicit consent, except as outlined in this Policy. Circumstances where disclosure may occur include:

• Compliance with legal obligations or lawful requests.
• Defending our rights, property, or safety, or those of others.
• Provision of services through affiliated entities or trusted third-party service providers operating under data protection agreements.

Where personal data is shared with third parties, we take reasonable steps to ensure they process it in accordance with the GDPR or equivalent data protection standards.

7. International Data Transfers
If we transfer personal data outside the European Economic Area (EEA), we ensure that adequate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission or other lawful mechanisms. You may request a copy of these safeguards by contacting us.

8. Security
We implement appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. These include secure transmission methods, encrypted storage, and access controls.

While we strive to protect your data, no internet transmission is completely secure. You are responsible for maintaining the confidentiality of your login credentials. If you believe your data has been compromised, please contact us at support@broktinger.com.

9. Retention Period
We retain your personal data only as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required by law. After this period, data is securely deleted or anonymized.

10. Your Rights
Under the GDPR, you have the following rights regarding your personal data:

• The right to access the data we hold about you.
• The right to request correction of inaccurate or incomplete data.
• The right to request erasure of your personal data under certain conditions.
• The right to restrict processing under certain circumstances.
• The right to object to processing based on legitimate interests or direct marketing.
• The right to data portability.
• The right to withdraw your consent at any time, where processing is based on consent.
• The right to lodge a complaint with a supervisory authority.

To exercise your rights, please contact us at support@broktinger.com.

11. Protection of Minors
Our services are not intended for use by individuals under the age of 18. We do not knowingly collect personal data from minors. If we become aware of such data being collected, we will delete it promptly.

12. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We recommend reviewing their privacy policies before submitting any personal information.

13. Commitment to Your Privacy
We maintain internal policies and training to ensure that all employees understand and comply with our data protection obligations. Data privacy is enforced across all operations.

14. Privacy Questions
If you have any questions or concerns regarding this Policy or our handling of personal data, please contact us at support@broktinger.com. If you are not satisfied with our response, you may contact your local data protection authority.

15. Amendments
We reserve the right to update this Policy from time to time. Any significant changes will be communicated on our website, along with the updated version of the Policy. The date of the latest revision will be indicated at the top of this document.